I have been a loyal customer of this seller since 2021, regularly purchasing glue from her website. However, my most recent order on March 29 arrived missing two bottles. I reached out to her, and she promised to include the missing items in my next order so I placed another one, trusting her word.
Not only did she fail to send the missing glue, but she also ignored my reminders in subsequent emails. Now, she has completely stopped responding to me.
This feels like a deliberate attempt to avoid responsibility. It's disappointing and, frankly, dishonest. A seller who ignores loyal customers after taking their money cannot be trusted. Please be cautious . this is not someone who stands by their word.
Hi Nga, I sincerely apologize for the earlier communication issues due to our platform change. According to our records, your missing glues have been delivered. We truly value your loyalty and hope to resolve any remaining concerns. Thank you for your understanding.
Hi Yasmin, we're thrilled to hear you love the Elleebana Helyx Hybrid Dye! It's great to know the shade options are perfect for redheads. Thanks for sharing your feedback!
That means a lot! TY
YAY! Happy to hear!
Thank you for sharing your positive feedback with us! We're thrilled to hear that our Rapid Black Adhesive is your favorite glue for eyelash extensions.
Used these for a while, ran out and found they had vanished from lash suppliers stores! So glad I found them again! Will be doing another big order soon as these fit every client perfectly! Game changer!!
yay! So happy you like them!
I have only just started to delve into the actual course due to time constraints but the kit I received is stacked full of products for me to use. Service was prompt and checks in are also a bonus. Really looking forward to getting right into the course and learning all I can!
So happy to hear! Please tag me with any questions on the studetn platform! Julia
I quite like these in the beginning, as I love the bright matt white, but I buy in bulk and my last 50 packs have lost their stickiness totally, almost like paper, and that is due to heat fluctuations Ive been told? We get quite warm here in WA so I would have moved them to a cooler room if I had known about this issue. Working from home I only have the aircon on in my lash room when working. Julia was great at rectifying the issue for me though.
Thank you for your feedback, Julie. I just want to clarify for anyone reading: This was a manufacturing issue, which affected the adhesive on patches. As soon as Julie reached out, I refunded her money immediately and even send extra patches. Unfortunately they had the same issues. I have since worked with new suppliers to updated the patches with brand-new materials that are far more resilient. Upon testing our new patches, they have been working perfectly, even in warmer climates, and we’ve had great feedback from our testers. I always recommend storing lash products in a cool, stable environment (just like lash adhesives) to maintain performance. I’m glad I was able to resolve this quickly, and I’m confident the new patches will exceed expectations. :-)
Absolutely love this glue.. I have great retention & love the 0.1 sec drying time. This is by far my favourite & the only glue I will use in New Zealand. Thank you Julia, you are awesome!
Thank you so much !
Just wow!!! Love the consistency and how fast it dry! Amazing retention and so easy to work with. The best clear glue ever!
Hi Hannah, thank you so much for your wonderful review! We're thrilled to hear you're loving the Lash Glue Bundle and its performance. Your satisfaction means the world to us!
Would highly reccomend Lash Tribe, products are amazing and long lasting and I adore the little gift of sweets you get with every order. Always makes me smile when I see my order arrive ❤️
Hi Sarah, thank you so much for your lovely review! We're thrilled to hear you love our products and the little gift. Your support means the world to us. Happy lashing!
Very happy with the Lash Tribe salon forms. Easy to edit in Canva. Excellent resource at affordable cost. Highly recommend
Tania
Love your Lashes
Hi there, thank you for your review! We're glad to hear that you are happy with our Lash Tribe salon forms and that they are easy to edit in Canva. We strive to provide excellent resources at an affordable cost, and we're happy to hear that you would highly recommend us. Thank you for choosing TaniaLove for your salon needs! Have a great day.
Hi Kiara, thank you so much for your wonderful review! We're thrilled to hear you love the adhesive and its quick drying time. Happy lashing!
Thank you for your positive feedback on our Lash Tribe Rapid Clear Adhesive! We're glad to hear that you found it easy to use with the instructions provided on the package. Happy lashing!
Enjoyed this product, the bottle was hard to get glue out of and a little slow for me on curing time.
It’s fantastic and increases retention. It’s also very gentle on the eyes. Highly recommend!!
Since switching to Aqua Drops I've seen a lot more consistency with our hybrid brow stain clients. I love using it post lamination also as the bond builder helps to maintain the integrity of the natural brows.